Contact Us
TO CONTINUE GROWING, YOUR COMPANY NEEDS AN EXCHANGE SPECIALIST.
Contact Travelex Bank and we will start our partnership:
- |+55 11 3614 1123
- | Call us from Monday to Friday, 9 am to 6 pm – Brasília Time
- | infocomercial@travelexbank.com.br
I AM ALREADY AN EXCHANGE DESK CUSTOMER:
- | 3003 9008 (Capitals and metropolitan areas)
- | 0800 014 1014 (Other locations)
- | Call us from Monday to Friday, 9 am to 6 pm – Brasília Time
- | mesacambio@travelexbank.com.br
OMBUDSMAN
The Travelex Bank Ombudsman helps those who want a more detailed response to their complaints. Here, we analyze each case individually and find the best solution for each of them.
Check the Ombudsman Activity Reports here.
- | ouvidoria@travelexbank.com.br
- | 0800 771 1878
- | Available from Monday to Friday, 9 am to 6 pm – Brasília Time
REPORTING COMPLAINTS
It is the confidential channel for reporting illicit activities. For complaints, please contact us through the channels below.
- | denunciabanco@travelexbank.com.br
- | 0800 888 5088
- | Available 24/7